(4.3 / 5)1610+ Ratings

New York & Company Reviews

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Overall Rating

4.3
8 Reviews
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About New York & Company

Nyandcompany.com, also known as New York & Company, is a leading specialty manufacturer and retailer of women's fashion apparel and accessories. The company provides women with modern, wear-to-work solutions that are multi-functional at affordable prices. Their product range includes clothing such as dresses, tops, sweaters, and bottoms, with extended sizes available. They also offer a variety of shoes and accessories, including jewelry. Customers can shop by trend, style, occasion, or category. In addition to their products, they offer services such as online ordering and a rewards program through the RUNWAYREWARDS Credit Card. They also provide customer support for online orders and shopping inquiries. Customers can create an account to simplify their orders in the future, with saved shipping and billing addresses, and secure payment information. However, an account is not required to make a purchase. All prices are in U.S. dollars and do not include taxes, which are added to the order before checkout. Payment options include the New York & Company credit card, Visa and MasterCard credit and debit cards, Discover or American Express credit cards, Reward Certificate, Giftcard, and E-Giftcard. The company may, in its sole discretion, decline service to or terminate any account.

New York & Company Pros & Cons

Pros:

  • Sales and Rewards Program: New York & Company offers great sales and a fabulous rewards program, which can be beneficial for customers.
  • Material Quality: The material used in their clothing is generally good.
  • Email Deals: Signing up for emails can provide access to the best deals and discounts.

Cons:

  • Customer Service Issues: Many customers have reported poor customer service, including unresponsive phone and email support.
  • Sizing Inconsistency: There have been complaints about inconsistent sizing, with some customers experiencing issues with pants that are either too loose or too tight.
  • Final Sale Policy: The company's policy of making everything final sale, with no returns, has been criticized by many customers, making online shopping even more challenging.
  • Quality and Style Issues: Some customers have noted a decline in quality and style since the company shifted to being strictly online.
  • High Number of Complaints: New York & Company has a high number of customer complaints, with 2,582 complaints closed in the last three years and 1,408 in the last 12 months.

New York & Company Coupon & Discount Codes

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$50 Off For Order $150 Or More! Get This New York & Company Discount Code now!

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New York & Company Customer Reviews (8)

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Eik Ragnarsdóttir
Eik Ragnarsdóttir
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Feb 16, 2023
Kathy Hart
Kathy Hart
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Feb 15, 2023
Jose Hidalgo
Jose Hidalgo
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Feb 15, 2023
Felix Frankfurter
Felix Frankfurter
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Feb 14, 2023
Hugh Squires
Hugh Squires
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Feb 12, 2023
Evrard Parmentier
Evrard Parmentier
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Feb 11, 2023
Harry Moore
Harry Moore
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Feb 10, 2023
Elizabeth Warner
Elizabeth Warner
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Feb 10, 2023

New York & Company Customer’s Q&A

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New York & Company Features and Benefits

Nyandcompany.com is an e-commerce workwear retailer for women. The key features and benefits of shopping on this site include:

  • Wide Variety of Products: The site offers a wide range of women's fashion apparel and accessories, providing modern, wear-to-work solutions that are multi-functional.
  • Exclusive Rewards: With purchases on the RUNWAY REWARDS Credit Card, customers can earn $10 Rewards for every $200 spent, $20 Rewards for VIP Birthday Savings, enjoy Free Economy Shipping Days, and participate in Cardholder Appreciation Events.
  • Affordable Prices: The products are offered at affordable prices, making it a go-to destination for many shoppers.
  • E-commerce Convenience: The site provides the convenience of online shopping, allowing customers to browse and purchase items from the comfort of their homes.

Remember, it's always a good idea to research and review any online store before making a purchase. Happy shopping!

New York & Company Pricing

Pricing at New York & Company:

  • Prices: All prices are in U.S. dollars and do not include taxes.
  • Discounts: The BLACK FRIDAY sneak peek offers $75 off on purchases of $150 or more with code: GET75. New arrivals are 50% off with an additional 10% off.

About Nyandcompany.com Payment Method?

The payment methods for Nyandcompany.com include the RUNWAYREWARDS Credit Card. Payments can be made in the following ways:

  • Online: Customers can make a payment online.
  • Mail: Customers can mail their payments.
  • Phone: Customers can call Customer Care at 1-800-889-0494 (TDD/TTY: 1-800-695-1788) to make a payment. An expedited fee may apply.

Please note that in-store payments are no longer being accepted. Customers can continue to use their RUNWAYREWARDS Credit Card for all purchases at Nyandcompany.com. If customers have questions or comments regarding their bill, payments, rewards program, credit available, etc., they can call 1-800-889-0494 Monday-Saturday, 8AM - 9PM EST. The payment address for the RUNWAYREWARDS Credit Card is Comenity Bank, P.O. Box 650972, Dallas, TX 75265-0972.

New York & Company FAQs

FAQ

New York & Company Alternatives

Here are the top 10 alternatives to nyandcompany.com:

  1. Maurices
  2. Old Navy
  3. Macy's
  4. Kohl's
  5. Forever 21
  6. J.Crew
  7. Express
  8. Shopstyle
  9. Bloomingdale's
  10. Ann Taylor

These stores offer a variety of women's clothing and accessories similar to New York & Company. They are known for their versatile and affordable collections. Happy shopping!

FAQ

How To Open A New York & Company Account?

To open an account on nyandcompany.com, follow these steps:

  1. Visit the nyandcompany.com website.
  2. Look for the "Sign In" or "Account" option, usually located at the top right corner of the homepage.
  3. Click on the "Create Account" or "Register" option.
  4. You will be asked to provide some personal information such as your name, email address, and a password. Fill in the required fields.
  5. After filling in the information, click on the "Submit" or "Create Account" button.
  6. You will receive a confirmation email. Click on the link in the email to verify your account.

Remember, creating an account can help you save time when you shop online, as your shipping and billing addresses, and your payment information, will be saved for future purchases. Enjoy shopping!

FAQ

Does New York & Company offer free shipping?

Yes, they do. Free shipping is applied for orders over $100.
FAQ

What is New York & Company's return policy?

Simply return any item you bought within 30 days of the order date to get a refund at the net price (after coupons and/or reductions), if you're unhappy with it for any reason.
FAQ

What are New York & Company's conditions for returns?

All merchandise must be in its original state aside from damaged items (unwashed, unworn, & price tickets attached). Products with the designation "Final Sale" are not returnable.
FAQ

How can I contact New York & Company?

You can get support via their email address or phone number: service@nyandcompany.com or 1.888.996.4110.
FAQ

When will I receive my refund from New York & Company?

Your refund will normally be completed in the original payment method you used to make the purchase within 3 to 5 business days.
FAQ

Nyandcompany.com Return Policy?

Return Policy: New York & Company offers the option to return or exchange items within 30 days of the shipping date. Exchanges are always free and refunds are at the net price (after coupons and/or discounts), minus the restocking fee of $9.95. Items must be unused, unworn, and in the same condition as received. Products must be returned within 30 days from the date of shipment. Final Sale items and gift cards are not eligible for returns or exchanges. Products returned post 30-day window from the date of shipment are not accepted.

Shipping Policy: New York & Company ships to the 50 United States, Puerto Rico and APO/FPO addresses. The shipping rates are as follows: For orders amounting to $0 - $100, the Economy shipping rate is $7.99 and the Standard shipping rate is $9.99. For orders amounting to $100.01 and up, Economy shipping is free and the Standard shipping rate is $9.99. Orders will be processed and shipped pending credit card authorization. When an order is placed, New York & Company will pre-authorize the credit card to ensure the funds are available.

FAQ

About Nyandcompany.com Popular Products and Services?

Nyandcompany.com is a popular online store that offers a wide range of women's clothing. The site features a variety of items including dresses, pants, jeans, tops, and jackets. They offer clothing for every event, from special occasions to work and casual outings. The site also offers new arrivals which feature chic, sophisticated looks to showcase your unique style. The new women’s clothing is constantly changing but always on-trend.

In addition to clothing, the site also offers a variety of shoes and accessories. This includes bags, cold weather accessories, kimonos & wraps, hats & hair accessories, and sunglasses. The shoe collection includes boots, heels, flats, sneakers, wedges, sandals, and slippers.

The site also features a jewelry section with earrings, necklaces, bracelets & rings, and sets. The site is known for its trendy clothes for women and stays current with the latest fashion trends. However, some customers have reported issues with customer service.

FAQ

About Nyandcompany.com Prices and Cost?

At Nyandcompany.com, a wide selection of women's clothing is available. The prices vary depending on the item. For instance, a Wrap Front Scuba Floral Sheath Dress is priced at $89.95, but currently, it's on sale for $53.97. Similarly, a One Shoulder Eyelet Ruffle Tank Top is priced at $64.95, but it's on sale for $38.97. There are also items like the One Shoulder Pleated Floral Midi Dress and One Shoulder Floral Pleated Jumpsuit priced at $109.95, but they're on sale for $65.97. It's worth noting that many items are currently 40% off. In the dresses and jumpsuits category, prices range from $10 to $150. For specific items like the High Rise Wide Leg Pant, the price is $89.95, but it's on sale for $35.98. Please note that these prices are subject to change and it's always best to check the website for the most current prices and discounts.

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